Privacy Policy

Last updated: November 12, 2024

1. Introduction

Welcome to MakeMyThumb ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at makemythumb.com.

2. Information We Collect

2.1 Information You Provide

When you use our service, we may collect:

Account Information: If you create an account or use Google OAuth, we collect your name, email address, and profile picture from your Google account.
Payment Information: If you purchase credits, payment information is processed securely by Stripe. We do not store full credit card details.
Thumbnail Requests: Information you provide when requesting thumbnails, including titles, descriptions, and reference URLs.

2.2 Information Collected Automatically

We automatically collect certain information when you use our service:

Usage Data: Information about how you interact with our service, including pages visited and features used.
Device Information: Information about your device, browser type, operating system, and IP address.
Cookies: We use cookies and similar technologies to maintain your session and improve your experience.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our thumbnail creation service
To process your transactions and manage your credit balance
To authenticate users and prevent fraud
To send you service-related notifications and updates
To respond to your inquiries and provide customer support
To improve and optimize our service
To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard encryption.

Uploaded images and generated thumbnails are stored securely and are only accessible to you, your assigned designer, and authorized administrators.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our service (e.g., Stripe for payments, hosting providers).
Designers: Your thumbnail request details are shared with assigned designers to fulfill your order.
Legal Requirements: When required by law or to protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Google OAuth Integration

When you sign in with Google, we use Google OAuth 2.0 to authenticate your identity. We only access basic profile information (name, email, profile picture) that you explicitly grant permission for. We do not access your Google Drive, Gmail, or other Google services without your explicit consent.

You can revoke our access to your Google account at any time through your Google Account Settings.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your account and personal data
Data Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us at support@makemythumb.com.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your login session
Remember your preferences
Analyze usage patterns and improve our service
Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

12. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@makemythumb.com
Website: makemythumb.com

15. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority
Right to restrict processing of your data
Right to object to processing based on legitimate interests

16. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).